WebEOC Plug-in: Chat (Free Course)

About this course

Chat

During this course, a Juvare Subject Matter Expert will present an On-Demand Training featuring a WebEOC Add-on including an Overview, Key Features and a Demonstration.

Add-On Overview

The Chat Plugin is a free easy-to-use instant messaging tool for WebEOC Featuring simple configuration, one-on-one chat, group chat rooms, historical logging of group chat conversations, and customizable, permissions- based room access, the Chat add-on can significantly improve communications among WebEOC Users.

The Chat plugin is compatible with WebEOC versions 8.3 or later and is available for Core, Professional, and Enterprise.

If you are interested in this plugin and you are hosted please contact your CSM to have it installed on your instance. If you are self-hosted you can download the Plugin from the Plugins Tab of the Juvare Support Knowledge Center.

Key Features

One-on-One Chat
Group Chat Rooms
Customizable and Permissions-based access

Compatibility

Versions 8.3 and later

Core: Available to Add
Professional: Available to Add
Enterprise: Available to Add

Installation Requirements/Instructions

This is a Free Add-On that can be requested upon implementation or facilitated through your Client Success Manager.

Self Service/Self Hosted Instructions:

Download the Chat installer from the Juvare Support Knowledge Center, Plug-ins Tab.

Juvare Hosted Instructions:

Send an email to support.juvare.com or your implementation project manager including your Customer ID, Version, and Build Number and request for the Add-on to be loaded into your instance.

Learning Outcomes

By the end of this On-Demand Training, learners will be able to:

Locate the Add-on in the WebEOC Admin Area after it has been installed
Plan and Manage Permissions for the Add-On
Access the Board from the Control Panel
Add Chat Rooms
Chat

Curriculum

WebEOC Plug-in: Chat
Short Post-Course Survey

About this course