eICS with Juvare Alerts Facility Administrator Training

eICS with Juvare Alerts Facility Administrator Training

eICS with Juvare Alerts Facility Administrator Training (Updated February 2024)

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About this course

This training course is designed to provide performance-based education about Juvare’s eICS (with Juvare Alerts Plug-in) solution for Emergency Management staff who write emergency management plans, implement emergency management practices, and/or provide emergency management training for their organization.

Information about using eICS to plan for, respond to, and recover from disasters and disruptions of any scale will be provided. Along with this, information concerning management of Ad-Hoc Alerts will be provided. After completing the course, Emergency Management staff will be empowered to perform essential emergency management functions using the eICS platform.

During this course, Emergency Management staff will learn how to:

  • Create a Plan
  • Customize and configure the ICS Chart
  • Create, review, and update IRGs
  • Create, edit, and update Objectives
  • Manage the Document Library
  • Add Accounts
  • Create, respond to, and manage an Incident
  • Test system notifications
  • Create and manage the Improvement Plan
  • Generate the After Action Report
  • Generate additional reports
  • Manage Ad-Hoc related Organizations, Groups, and Documents
  • Generate Ad-Hoc Alerts

Prerequisites

For this course, Emergency Management staff should have the following prerequisites.

  • Knowledge of ICS philosophy and terminology
  • Recommended: Federal Emergency Management Administration (FEMA) courses IS-100, IS-700, and IS-200

Requirements

For this course, Emergency Management staff should have the following requirements.

  • Access to a computer that has a reliable connection to the Internet and meets the minimum requirements for eICS hardware and software.

Requirements: https://www.juvare.com/product/requirements/hosted-requirements

  • Recommended: Android or iOS smartphone or tablet

Instructional Method

This course utilizes the following instructional methods:

  • Interactive Lessons with Knowledge Checks

Assessment Method

  • Skills Test

Total Course Time:

1 hour and 21 minutes

Contact Hours: 2 hours

Additional Resources

For more information about eICS, please access these resources:

Curriculum

  • Course Introduction
  • Overview of the eICS w/JA Facility Administrator Course (2:00)
  • Planning - Plan Management
  • Create a Plan (1:00)
  • Activate a Plan (1:00)
  • Edit a Plan (2:00)
  • Manage Plan Availability (1:00)
  • Manage Plan Files (2:00)
  • Copy Plan Candidates and Contacts (1:00)
  • Plan Management Knowledge Check
  • Planning - Incident Response Guide Management
  • Create an IRG (4:00)
  • Copy an IRG (1:00)
  • Edit IRG Details (1:00)
  • Delete an IRG (1:00)
  • Manage IRG Positions (1:00)
  • Manage Labor Pool and Other Groups (2:00)
  • Manage IRG Objectives (1:00)
  • Manage IRG Files (1:00)
  • Manage IRG Locations (1:00)
  • Manage ICS Positions (3:00)
  • IRG Management Knowledge Check
  • Planning - Library Management
  • Add a Folder (1:00)
  • Add a File (1:00)
  • Check Out a File (1:00)
  • Check In a File (1:00)
  • Discard a Checked Out File (1:00)
  • Copy or Move a File or Folder (1:00)
  • Delete a File or Folder (1:00)
  • Manage File Associations (1:00)
  • Library Management Knowledge Check
  • Planning - Account/Contact Management
  • Add an Account Manually (2:00)
  • Edit an Account (5:00)
  • Account Management Knowledge Check
  • Additional Administrative Functions
  • Test System Notifications (2:00)
  • Create an Objective Template (2:00)
  • Edit an Objective Template (1:00)
  • Customize Objective Statuses (2:00)
  • Manage Event Log Labels (1:00)
  • Manage the HVA (3:00)
  • Additional Administrative Functions Knowledge Check
  • Response - Incident Management
  • Create an Incident (2:00)
  • Edit an Incident (1:00)
  • Escalate an Incident (2:00)
  • End an Incident (2:00)
  • Activate/Deactivate an ICS Position or Group (1:00)
  • Assign and Unassign ICS Positions (1:00)
  • Manage Labor Pool Groups (2:00)
  • Manage the Incident Event Log (2:00)
  • Manage Incident Files (2:00)
  • Add an Incident Objective (1:00)
  • Manage Incident Objectives (2:00)
  • Create a Resource Request (1:00)
  • Manage Resource Requests (2:00)
  • Manage Messages (2:00)
  • Manage Incident Locations (2:00)
  • Manage Incident Contacts (2:00)
  • Incident Management Knowledge Check
  • Recovery
  • Add an Improvement Item (3:00)
  • Manage Improvement Items (1:00)
  • Manage Action Items (1:00)
  • Close an Incident (1:00)
  • Complete the After Action Report (2:00)
  • Print Forms or Reports (1:00)
  • Recovery Knowledge Check
  • Domain Administrator Functions
  • Domain Admin Settings (1:00)
  • Test Domain Notifications (1:00)
  • Manage Domain Notification Templates (1:00)
  • Manage Domain Hazards (2:00)
  • Create a Coalition and Link the HQ (2:00)
  • Import Accounts (1:00)
  • Ad-Hoc - Organization Management
  • Edit an Organization (2:00)
  • Membership Management (2:00)
  • Organization Management Knowledge Check
  • Ad-Hoc - Group Management
  • Create a Group (1:00)
  • Manage an Existing Group (3:00)
  • Manage Members of a Filter Based Group (2:00)
  • Group Management Knowledge Check
  • Ad-Hoc - Alerts Management
  • Create a Notification (5:00)
  • Sent Notifications (3:00)
  • Drafts and Templates (3:00)
  • Alerts Management Knowledge Check
  • Ad-Hoc - Document Management
  • Manage Directories (3:00)
  • Manage Files (4:00)
  • Document Management Knowledge Check
  • Final Quiz
  • eICS w/Juvare Alerts Facility Administrator Final Quiz

About this course

This training course is designed to provide performance-based education about Juvare’s eICS (with Juvare Alerts Plug-in) solution for Emergency Management staff who write emergency management plans, implement emergency management practices, and/or provide emergency management training for their organization.

Information about using eICS to plan for, respond to, and recover from disasters and disruptions of any scale will be provided. Along with this, information concerning management of Ad-Hoc Alerts will be provided. After completing the course, Emergency Management staff will be empowered to perform essential emergency management functions using the eICS platform.

During this course, Emergency Management staff will learn how to:

  • Create a Plan
  • Customize and configure the ICS Chart
  • Create, review, and update IRGs
  • Create, edit, and update Objectives
  • Manage the Document Library
  • Add Accounts
  • Create, respond to, and manage an Incident
  • Test system notifications
  • Create and manage the Improvement Plan
  • Generate the After Action Report
  • Generate additional reports
  • Manage Ad-Hoc related Organizations, Groups, and Documents
  • Generate Ad-Hoc Alerts

Prerequisites

For this course, Emergency Management staff should have the following prerequisites.

  • Knowledge of ICS philosophy and terminology
  • Recommended: Federal Emergency Management Administration (FEMA) courses IS-100, IS-700, and IS-200

Requirements

For this course, Emergency Management staff should have the following requirements.

  • Access to a computer that has a reliable connection to the Internet and meets the minimum requirements for eICS hardware and software.

Requirements: https://www.juvare.com/product/requirements/hosted-requirements

  • Recommended: Android or iOS smartphone or tablet

Instructional Method

This course utilizes the following instructional methods:

  • Interactive Lessons with Knowledge Checks

Assessment Method

  • Skills Test

Total Course Time:

1 hour and 21 minutes

Contact Hours: 2 hours

Additional Resources

For more information about eICS, please access these resources:

Curriculum

  • Course Introduction
  • Overview of the eICS w/JA Facility Administrator Course (2:00)
  • Planning - Plan Management
  • Create a Plan (1:00)
  • Activate a Plan (1:00)
  • Edit a Plan (2:00)
  • Manage Plan Availability (1:00)
  • Manage Plan Files (2:00)
  • Copy Plan Candidates and Contacts (1:00)
  • Plan Management Knowledge Check
  • Planning - Incident Response Guide Management
  • Create an IRG (4:00)
  • Copy an IRG (1:00)
  • Edit IRG Details (1:00)
  • Delete an IRG (1:00)
  • Manage IRG Positions (1:00)
  • Manage Labor Pool and Other Groups (2:00)
  • Manage IRG Objectives (1:00)
  • Manage IRG Files (1:00)
  • Manage IRG Locations (1:00)
  • Manage ICS Positions (3:00)
  • IRG Management Knowledge Check
  • Planning - Library Management
  • Add a Folder (1:00)
  • Add a File (1:00)
  • Check Out a File (1:00)
  • Check In a File (1:00)
  • Discard a Checked Out File (1:00)
  • Copy or Move a File or Folder (1:00)
  • Delete a File or Folder (1:00)
  • Manage File Associations (1:00)
  • Library Management Knowledge Check
  • Planning - Account/Contact Management
  • Add an Account Manually (2:00)
  • Edit an Account (5:00)
  • Account Management Knowledge Check
  • Additional Administrative Functions
  • Test System Notifications (2:00)
  • Create an Objective Template (2:00)
  • Edit an Objective Template (1:00)
  • Customize Objective Statuses (2:00)
  • Manage Event Log Labels (1:00)
  • Manage the HVA (3:00)
  • Additional Administrative Functions Knowledge Check
  • Response - Incident Management
  • Create an Incident (2:00)
  • Edit an Incident (1:00)
  • Escalate an Incident (2:00)
  • End an Incident (2:00)
  • Activate/Deactivate an ICS Position or Group (1:00)
  • Assign and Unassign ICS Positions (1:00)
  • Manage Labor Pool Groups (2:00)
  • Manage the Incident Event Log (2:00)
  • Manage Incident Files (2:00)
  • Add an Incident Objective (1:00)
  • Manage Incident Objectives (2:00)
  • Create a Resource Request (1:00)
  • Manage Resource Requests (2:00)
  • Manage Messages (2:00)
  • Manage Incident Locations (2:00)
  • Manage Incident Contacts (2:00)
  • Incident Management Knowledge Check
  • Recovery
  • Add an Improvement Item (3:00)
  • Manage Improvement Items (1:00)
  • Manage Action Items (1:00)
  • Close an Incident (1:00)
  • Complete the After Action Report (2:00)
  • Print Forms or Reports (1:00)
  • Recovery Knowledge Check
  • Domain Administrator Functions
  • Domain Admin Settings (1:00)
  • Test Domain Notifications (1:00)
  • Manage Domain Notification Templates (1:00)
  • Manage Domain Hazards (2:00)
  • Create a Coalition and Link the HQ (2:00)
  • Import Accounts (1:00)
  • Ad-Hoc - Organization Management
  • Edit an Organization (2:00)
  • Membership Management (2:00)
  • Organization Management Knowledge Check
  • Ad-Hoc - Group Management
  • Create a Group (1:00)
  • Manage an Existing Group (3:00)
  • Manage Members of a Filter Based Group (2:00)
  • Group Management Knowledge Check
  • Ad-Hoc - Alerts Management
  • Create a Notification (5:00)
  • Sent Notifications (3:00)
  • Drafts and Templates (3:00)
  • Alerts Management Knowledge Check
  • Ad-Hoc - Document Management
  • Manage Directories (3:00)
  • Manage Files (4:00)
  • Document Management Knowledge Check
  • Final Quiz
  • eICS w/Juvare Alerts Facility Administrator Final Quiz

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