CORES HAN 6.1 Client Administrator Training

About this course

CORES HAN Neo Client Administrator Training

Performance-Based Learning Syllabus

This course focuses on training client administrators to manage CORES HAN 6.1 to meet their needs. This will allow them to customize the CORES HAN 6.1 solution to send Notifications in an array of scenarios as needed within their region using their regional processes and verbiage. After completing the course, CORES HAN 6.1 users will be empowered to perform essential administrative functions at the client level using the CORES HAN 6.1 Web platform.

During this course, students will learn about:

The Registration Process
Account Management
Organization Management
Group Management
Notification Management
File Library Management
Admin Reports

Prerequisites: For this course, students should have basic computer skills.

Equipment Requirements: For this course, students should have the following requirements.

- Access to a computer that has a reliable connection to the Internet and meets the minimum requirements for CORES HAN 6.1 hardware and software.
  - Requirements: https://www.juvare.com/product/requirements/hosted-requirements

- Basic computer skills

Instructional Method: This course utilizes the following instructional methods:

- Interactive tutorials and Knowledge Checks
- Final Quiz

Assessment Method:

Active participation in the class is required to receive the course certificate. Students must demonstrate comprehension of the material in each section of the course by passing Knowledge Checks.

Total Course Time:

1 hour and 25 minutes

Curriculum

Course Introduction
Welcome to the Course! (1:00)
Registration and Account Activation
Registration Overview (3:00)
Account Activation (1:00)
Home Page
Home Page Overview (4:00)
Announcements (2:00)
Support Center (3:00)
Help Menu (1:00)
Profile
Profile Overview (1:00)
Basic Information (2:00)
Personal Information (1:00)
Contact Information (2:00)
Membership (1:00)
Groups (1:00)
HAN Roles (1:00)
Skills (2:00)
Profile Knowledge Check
Organizations
Organizations Overview (1:00)
Creating an Organization (2:00)
Editing an Organization (2:00)
Membership Management (3:00)
Organizations Knowledge Check
Accounts
Accounts Overview (1:00)
Creating an Account (3:00)
Managing Accounts (4:00)
Importing Accounts (2:00)
Exporting Accounts (1:00)
Accounts Knowledge Check
Groups
Groups Overview (1:00)
Creating a Group (1:00)
Managing an Existing Group (4:00)
Managing Members of a Filter Based Group (2:00)
Groups Knowledge Check
Notifications
Notifications Overview (1:00)
Managing your Inbox (3:00)
Creating a Notification (8:00)
Sent Notifications (4:00)
Drafts and Templates (4:00)
Notifications Knowledge Check
Documents
File Library Overview (1:00)
Managing Folders (3:00)
Managing Files (5:00)
File Library Knowledge Check
Reports
Reports Overview (1:00)
Admin Reports (2:00)
CORES HAN Neo Client Administrator Training Final Quiz
Final Quiz

About this course